Piece of cake! You can collect tokens by referring friends, making purchases from our website, following us on social media and more. Tokens will automatically show up in your account. Click here to see all the ways you can earn tokens!
Yes! After your first purchase, you’ll have one month to create a Yoto account and claim the tokens for that purchase. You’ll miss out on those tokens if you don’t create your account within one month. Please ensure you create a Yoto Account with the email address you used at checkout.
Approved: You earned these tokens which can be redeemed immediately.
Pending: No biggie, these tokens just need to be verified before you can redeem them. This applies to purchases and referrals. For purchases, tokens will be approved 21 days after your purchase. For referrals, they will be approved within 7 days from your friend’s purchase. We cannot speed up this process, so thanks in advance for your patience while your tokens are pending.
Cancelled: These tokens will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled) or if a friend you referred has cancelled their order.
It can sometimes take a few minutes for us to process your activity and provide tokens. When referring friends, it may take up to 7 days for your tokens to become available. It takes 21 days for purchases. If it’s been longer than that, then please get in touch at email@example.com
Log in to your account, click on My Yoto Tokens then Spend tokens to see how many tokens you have and your options for redeeming them. If you have enough tokens, you can redeem them directly at checkout or get a free shipping voucher.
Simply click on Show order summary at the top of the checkout page to see the token dropdown. From there you can redeem the tokens you have available. Don't forget to login before you checkout to see that option!
That's a bummer! If you no longer wish to collect tokens, please contact us at firstname.lastname@example.org and ask to be removed from the programme. In doing so, you will lose any tokens you have earned, and you will not be able to rejoin the programme.
To refer a friend, simply share your referral link with them via email, text, carrier pigeon, social media – or almost any other way you wish. We ask that you do not distribute your code via deals sites, Yoto social media posts and advertisements, or marketplaces*.
Please note that you cannot refer friends outside the EU countries listed at checkout as your EU referral link will not work on their local site.
*We do not allow the sharing of referral codes in the following places: - Coupon sites - Yoto’s social media posts, pages or advertisements - Other third party sites and marketplaces such as eBay
If codes are found on any of the above, we reserve the right to ban you from our programme and cancel all tokens gained. Please only use the codes as they are intended - for inviting your friends and being rewarded for being an active part of our community!
By using your referral link, your friend(s) will receive 10% off their first purchase when they spend 89€ or more. Please note that the referral code only works if your friends aren’t already Yoto customers.
Unfortunately not. If you're in the EU, you cannot refer friends who live in the U.S.A, Canada or UK as your referral link is not valid on their local stores. You can only refer friends who are able to purchase from the same store as you.